Question: I do not want my light to turn on automatically. Can I change to manual mode?
Close the light. Once closed, then hold the select button on the end down for 5 seconds. The led should flash green once mode is changed.
Question: The red led indicator is illuminated when I charge the light. Is there a problem?
The red light will stay lit until the batteries are fully charged. At that time, then light will change to green.
Question: The light turns off all of sudden. I hit the select button and the light turns on momentarily, but this turns off again. Is there an issue?
No. The light is designed to stay on at a constant level. Once the battery storage drops below a certain threshold, then the light will turn off. This features makes the batteries last longer and keeps the light output constant versus dimming over time.
Question: Is the light submersible in water without damage?
No. The light is water resistant to IPX-4 standard. The light cannot be submersed into water without damage.
Question: How strong is the magnetic base?
The magnetic is able to support up to 3.0 lb or over double the weight of the product. Different ferrous materials have different properties. If unsure of light mounting stability, then test carefully. Caution - make sure that there are no metal shavings on the bottom of light before mounting to a cosmetic surface or to prevent scratches.
TRIE Light warrants to customers that, for a period of ONE YEAR from the date of purchase, Trie Light’s products will be free from defects in materials and workmanship. The obligation of Trie Light under this warranty is expressly limited to the provision of replacement products. This warranty is extended only to the original purchaser of the product. A purchaser’s receipt or other proof of date of original purchase acceptable to Trie Light. This is required before warranty performance shall be rendered. This warranty does not apply to Trie Light products that have been altered or repaired or that have been subjected to neglect, abuse, misuse or accident (including shipping damages).
LIMITATION OF LIABILITY:
IN NO EVENT SHALL TRIE LIGHT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, STRICT LIABILITY, OR IN TORT
INCLUDING NEGLIGENCE), NOR FOR LOST PROFITS; NOR SHALL THE LIABILITY OF TRIE LIGHT FOR ANY
CLAIMS OR DAMAGE ARISING OUT OF OR CONNECTED WITH THESE TERMS OR THE MANUFACTURE, SALE,
DELIVERY, USE, MAINTENANCE, REPAIR OR MODIFICATION OF TRIE LIGHT OR SUPPLY OF ANY REPLACEMENT
PARTS THEREFORE, EXCEED THE PURCHASE PRICE OF TRIE LIGHT PRODUCTS GIVING RISE TO A CLAIM. NO
LABOR CHARGES WILL BE ACCEPTED TO REMOVE OR INSTALL FIXTURES.
To obtain warranty service, please contact Trie Light via e-mail at firstname.lastname@example.org and include the following information:
• Name, address and telephone number
• Date and place of purchase
• Detailed description of problem
All returned products must be accompanied by a Return Goods Authorization Number (RMA#) issued by Trie Light and must be returned freight prepaid. Any product received without a Return Goods Authorization Number from the Company will be refused.
Trie Light is not responsible for merchandise damaged in transit. Repaired or replaced products shall be subject to the terms of this warranty and are inspected when packed. Evident or concealed damage that is made in transit should be reported at once to the carrier making the delivery and a claim filed with them.
402A West Palm Valley Blvd #275
Round Rock, TX 78664-4200